If you manage an e-commerce website, it’s important to know what to do when your products are out-of-stock Every online retail business will need to remove a product from its inventory at some point and overseeing these listings can be a challenge from an SEO...
Customer Service
Are You a Good Social Listener? 3 Tips to Master Your Listening Skills
You might be wondering – what does it take to be a good listener? It takes more than a good product or excellent service to make up a successful business. All business owners know that their company would not exist if it wasn’t for their customers. It therefore makes...
Stop Chasing New Customers! Focus on These Customer Retention Strategies Instead
Overlooking existing customers in pursuit of acquiring new ones is a common mistake. While customer acquisition is critical for growth, meeting the needs of your existing customer base is perhaps more critical.Customer acquisition versus customer retention Acquiring...
Improve Your E-Commerce For A More Memorable Online Shopping Experience
Improving your e-commerce will not only help drive sales but is also the key to providing customers with the enjoyable online experience they seek. E-commerce can be defined as the flow of money and data that occurs when the buying and selling of goods and services...
Why Accessible Web Design is So Important
Did you know that accessible web design is often overlooked or put on the backburner? With the world moving their businesses online, especially due to the COVID-19 pandemic, it’s never been so important to incorporate accessible components into your website. Web...
How to Successfully Reach your Target Audience
Successfully reaching your target audience should be the main goal of your digital marketing strategy. With over 2 billion digital consumers worldwide, it’s important to direct your business’ resources towards reaching your target market. Finding and connecting with...
What is Customer Experience and Why is it Important?
Creating a memorable customer experience should be one of the top priorities in every business model - here’s why: Stop and think back to a time where you were treated like a valued customer and reflect on how that made you feel afterwards. Now, compare that to a time...
10 Simple Tips to Make Your Online Store More User-friendly
Over the last few years, e-commerce has become a vital component of business strategy and the global retail framework. In this digital age, building a strong online presence is no longer optional for businesses. In 2019, an estimated 1.92 billion people...
Recent Articles
An introduction to Google Analytics
If you manage a website or a blogging platform, you should consider using Google Analytics. Whether you’re a small business, global company, or running your own site for personal use, Google Analytics can help you understand your audience better, create optimal...
How to Manage Out-of-stock Product Pages
If you manage an e-commerce website, it’s important to know what to do when your products are out-of-stock Every online retail business will need to remove a product from its inventory at some point and overseeing these listings can be a challenge from an SEO...